"I have heard nothing but fantastic feedback following your sessions. Even from the overly sceptical staff - it’s been great to see the ‘before and afters’.
The Grievance Officer training has also helped tremendously, thanks! The techniques learnt from how to conduct an interview are useful, and those lists (you provided on what to cover in an interview) ensure that the right info comes out. “
Leani Simpson Human Resources Management Officer Serpentine Jarrahdale Shire
“Thank-you for the excellent sessions you conducted over the two days we had together [Grievance Officer Training]. As I’m sure you will know I have been on a number of similar types of courses over the length of my career and yours were outstanding and definitely one of if not the best I’ve attended.”
Ceri Writer People Services Director Department of Planning